It made me feel good to prevent another person from having to go through what I went through with Dell. I can tell you this, I will NEVER spend another dollar on a Dell product. Then I went and bought a new HP Pavilion that works so well it makes me wonder why I ever bought a Dell in the first place. DELL STUDIO 1737 BLUETOOTH DRIVER WINDOWS 7 64 BIT PORTABLEI took them at their word, they removed the hard drive and downloaded all the files to portable memory sticks for me, then gave me the whole mess back so that I could take it home and beat the out of it with a hammer. I took it in to get it fixed at an independent repair facility and they were honest, unlike Dell, in that it would be cheaper to buy a new computer than to get this worthless Dell fixed. I read so many other comments about Dell's failure to do anything to support their customers, such as I who have purchased at least 6 Dell laptops over time. Dell has completely lost my faith in the products AND their support (lack of). All I got was they would no longer support my Dell, several emails telling me they couldn't contact me on the phone during the two hours a day they said they would call when I sat there for longer than that time period with the phone in my hand. I ended up spending so much time arguing with Dell support and then them refusing to call me back day after day like they said they would. Then the BIOS crashed when trying to 'update' it through a message from Dell, even after reading on the Dell homepage that they would replace/repair the BIOS one time for any of their computers. All I can say is that I put in too much work to get things to ,work on my Dell laptop.
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